Privacy Policy

What data we collect

We collect information you voluntarily provide or that is automatically generated when using our website:

• Name, surname and contact details (email, phone)
• Reservation details and travel preferences
• Payment information when applicable
• Technical data such as IP address, browser, device and on-site activity

How we use your data

We use your data solely for the purposes of:

• Processing and managing your reservations and requests
• Sending information about our services and promotions if you have given consent
• Improving the quality of our services and user experience
• Monitoring security and preventing abuse

Consent and your rights

Under data protection laws (GDPR and local laws), you have the right to:

• Access your data
• Rectify inaccurate or incomplete data
• Delete your data ("right to be forgotten")
• Restrict processing or object to processing of your data
• Data portability to another service when applicable

To exercise your rights, contact us via the email or phone listed below.

Cookies

Our site uses cookies to improve your browsing experience. You can disable them in your browser settings, but some site functionality may not work.

Cookies we use include: analytics cookies to track site visits and functional cookies for a better user experience.

Data security

Your data is protected and treated confidentially. We take appropriate technical and organizational measures to prevent unauthorized access, disclosure or loss of data.

Sharing data with third parties

We do not sell or rent your data to third parties. Data may be shared only for the purpose of providing the service (e.g., payments or reservations) or when legally required.

Contact

For any questions regarding privacy or to exercise your rights, you can contact us at:
Email: travel@sahbaz.ba
Phone: +387 60 34 63 771